Last updated: November 12, 2026
These terms apply to the Seatwise website and planner (“Seatwise”), operated from Colombia. By using Seatwise you agree to them. If you do not agree, please do not use it.
Seatwise is a seating chart and floor plan planner that runs in your web browser. The free plan can be used at no cost within its limits. Seatwise Pro is a one-time purchase that removes those limits and unlocks extra features, as described on our website at the time of purchase. There is no subscription and no automatic renewal.
Your plan is stored only on your device, not on our servers. You are responsible for keeping backups, which you can download from Settings at any time. Clearing your browser data, using private browsing or losing your device can delete your plan, and we cannot recover it for you.
Seatwise Pro is sold by our reseller and merchant of record, Lemon Squeezy, which processes the payment, charges any applicable taxes and issues your receipt. Its buyer terms also apply to your purchase. Prices are shown before you pay and may change for future purchases; a price change never affects a license you already bought.
Please try the free plan before buying. Purchases are final and are not refunded for a change of mind. We refund a purchase only when Pro does not work because of a problem on our side that we cannot fix, after a duplicate charge, or if you never received a working license key. See our Refund Policy for details. A refunded license stops unlocking Pro.
Please do not attempt to bypass the license check, copy or redistribute the Seatwise software, interfere with the website, or use Seatwise for anything unlawful. We may deactivate a license that is shared publicly or obtained fraudulently.
We improve Seatwise over time, which may change how features look or work. We aim to keep the features you paid for available, and the planner continues to work offline once loaded. We may discontinue Seatwise in the future; if that happens, we will give reasonable notice so you can export your plans.
Seatwise, its design and its software belong to us. Your plans, guest lists and the PDFs you create are yours, and you may use them however you like.
Seatwise is provided “as is”, without warranties of any kind, to the extent permitted by law. We are not liable for indirect or consequential losses, such as a seating mistake at an event or a lost plan, and our total liability for any claim is limited to the amount you paid for Seatwise Pro. Nothing in these terms limits rights you have under the consumer protection laws of your country that cannot be waived.
These terms are governed by the laws of Colombia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there.
If we change these terms, we will update the date at the top of this page. Changes do not apply retroactively to purchases already made.
Seatwise, Colombia — seatwise.help@gmail.com